The Blakk Co. Return Policy
At The Blakk Co., we strive to ensure satisfaction with our Memberships, Blakk Pass, and Retail Products.
Please review our return policy for each category below:
1. Membership Refund Policy
- New Memberships: If you are not satisfied within the first 30 days of joining, you may cancel your membership any time before the renewal date to avoid future charges.
- Renewals: Membership and Renewal fees are non-refundable. However, members may cancel their membership renewal any time before the renewal date to avoid future charges.
- Cancellation Process: To request a refund within the 30-day period, contact our Member Support team with your account details at [email protected]
2. Blakk Pass Refund Policy
- Unactivated Blakk Passes: If your Blakk Pass has not been activated, you may use it within 30 days of purchase for a full credit
- Activated Blakk Passes: Once activated, Blakk Passes are non-refundable and non-transferable.
- Refund Process: Blakk Passes are non-refundable
3. Retail Products Return Policy
- Eligibility for Returns: Retail products are final sale, or perishable items are not eligible for returns or refunds.ng intact.
- Product Inferiority: To initiate a product inferiority, contact our Customer Service team with your order information. Once the item is received and inspected, a determination of a refund will be made, or credit will be issued to your original payment method.
Additional Information:
- Return Shipping: For retail product returns, customers are responsible for return shipping costs unless the item was damaged or defective upon arrival.
- Processing Time: Refunds typically process within 5-10 business days once the return is received and verified.
For questions or assistance, please contact our Customer Service or Member Support team at 1-844-852-7401. We’re here to help ensure your experience with The Blakk Co. is a positive one!